Refund Policy

Last updated: September 13, 2026

Three ways to get your money back

Most supplement brands give you one promise and hope you forget it. We measure, so we can do better than that. Everything below is what we actually do, written plainly. Email [email protected] with your order number and we take it from there. No form, no argument, no restocking fee.

1. The Measured Guarantee — your whole order back, and you keep the bottles

This is the one nobody else can offer, because nobody else gives you a number.

Take all six brain tests before your first capsule. Take them again between day 60 and day 70. If your Sharp Score has not risen, we refund the entire order and you keep every bottle.

What we need from you:

• Your baseline: all six tests, taken in your account within 10 days of your order arriving. We email you the link the day it ships, and again on day 3 and day 7.
• Your retest: all six tests again, any time between day 60 and day 70.
• One email from you inside that same window.

One Measured Guarantee refund per person, household and payment method. The window closes on day 70; we will email you before it opens and before it closes, so you will not miss it by accident.

One thing we will say out loud, because it is true and you would find out anyway: scores usually rise a little on a retest simply from having done the test before. Your fingers learn the movement. That means most women will not qualify for this refund, and we know it. We still print the promise, because the alternative is a guarantee nobody can check.

2. Changed your mind — we refund every sealed bottle, for a full year

Any time within 365 days of your order, for any reason at all: we refund every bottle you have not opened. You pay only for the ones you opened, at the same per-bottle price you paid.

An example, so there is nothing to work out. You bought 180 days at $39 a bottle. Two months in you decide it is not for you, with four bottles still sealed. We refund $156 and you keep the two you used, at the price you paid for them.

Nothing to ship back. We are not going to make you stand in a post office queue to prove a point. Tell us how many are sealed and we refund those.

3. Something went wrong with the order

Damaged, wrong item, never arrived, or the capsules disagreed with you: full refund or a replacement, whichever you prefer, at any time and with no conditions. A photo helps when there is one to take.

The plain details

• Refunds go back to the card you paid with, within 5 business days of your email. Your bank may take a few days more to show it.
• Free shipping was ours to give and is never deducted from a refund.
• A refund does not delete your account. Your numbers, your reports and your history stay yours.
• If you order again after a refund, that order is covered by these same three routes.
• Your guarantee covers the order you placed. It does not stack across orders.

What is not covered

• Bottles you have already opened, outside the Measured Guarantee window. We will refund what is still sealed, always.
• A Measured Guarantee claim without a baseline and a day-60 retest on file. There is no way to tell whether a number moved without both. If you missed the baseline, route 2 still covers you for a year.
• More than one Measured Guarantee refund from the same person, household or payment method.

Questions about any of this: [email protected]. A person reads it.